Privacy Policy & Terms and Conditions | Elite Movement Physical Therapy & Personal Training
Effective Date: May 29, 2026
Privacy Policy
Elite Movement Physical Therapy & Personal Training ("Elite Movement," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website, https://www.elitemovementws.com/, and through our services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us for Physical Therapy, Personal Training, and Nutrition Coaching services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, mailing address, date of birth, health-related information you choose to provide, appointment details, billing information, and any other information you submit through website forms, appointment requests, intake forms, or other communications with us.
We may also collect certain non-personal information automatically when you use our website, such as your IP address, browser type, device type, operating system, referring URLs, and general website usage data collected through standard analytics and website technologies.
How Information Is Used
We may use the information we collect to:
- Provide and coordinate Physical Therapy, Personal Training, and Nutrition Coaching services
- Schedule, confirm, and manage appointments
- Send administrative communications, including billing and account-related messages
- Respond to inquiries and customer service requests
- Maintain business and clinical records as applicable
- Improve website functionality, user experience, and service operations
- Comply with applicable legal, regulatory, and healthcare-related obligations
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.
What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
- Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.
Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.
We do not use cookies to track your activity across third-party websites or serve targeted advertising.
Text Messaging & Mobile Data Compliance
SMS Program Description
Elite Movement Physical Therapy & Personal Training uses text messaging exclusively for care coordination purposes. SMS communications may include appointment reminders, appointment confirmations, scheduling updates, and administrative or billing notifications. We do not send marketing or promotional text messages.
Opt-In
You may opt in to receive text messages from Elite Movement Physical Therapy & Personal Training only by checking the applicable consent box on a website form. Consent to receive text messages is not a condition of receiving care or services.
Opt-Out
You may opt out of text messages at any time by replying STOP to any message you receive. Reply HELP for help. After you opt out, you will no longer receive text messages from us except as needed to process your request.
Message Frequency
Message frequency may vary based on your appointment schedule and administrative needs.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. Please contact your carrier for details regarding your specific plan.
Carrier Disclaimer
Elite Movement Physical Therapy & Personal Training is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.
Age Restriction
Our SMS program is intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.
Links to Privacy Policy
Our Privacy Policy is available at https://www.elitemovementws.com/privacy-policy. By consenting to receive text messages, you acknowledge that you have reviewed and agree to the terms of this Privacy Policy.
Required Compliance Statement
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Information Sharing
We do not sell or rent your personal information to any third parties.
We do not share mobile phone numbers, SMS opt-in data, or consent information with any third parties for marketing purposes or otherwise.
We may share information with trusted service providers that perform functions on our behalf, such as website hosting, scheduling support, payment processing, communications support, or other operational services, but only as necessary for business operations and subject to appropriate confidentiality obligations.
We may also disclose information when required to do so by law, regulation, legal process, or governmental request, or when necessary to protect our rights, safety, property, or the rights, safety, or property of others.
We handle personal information in accordance with applicable healthcare privacy and recordkeeping laws.
Your Rights
You may contact us to request access to or updates to the personal information you have provided to us, subject to applicable legal requirements and record retention obligations.
You may also request that we correct inaccurate contact information or communication preferences. Where required by applicable law, we will honor qualifying privacy requests in accordance with those laws.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Terms & Conditions of Use
By accessing or using https://www.elitemovementws.com/, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions. The website content is provided for general informational purposes related to our services and is not a substitute for professional medical, therapeutic, fitness, or nutritional advice tailored to your individual circumstances.
Your use of this website does not create a provider-patient relationship except through appropriate intake, consent, and service arrangements established directly with Elite Movement Physical Therapy & Personal Training.
Use Restrictions
You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to the website, its servers, or related systems
- Interfere with the operation or security of the website
- Copy, reproduce, distribute, or exploit website content for commercial purposes without prior written permission
- Submit false, misleading, or fraudulent information through the website
Intellectual Property
All content on this website, including text, graphics, branding, logos, layout, and other materials, is the property of Elite Movement Physical Therapy & Personal Training or its licensors and is protected by applicable intellectual property laws. Unauthorized use of website content is prohibited.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. We are not responsible for the content, privacy practices, or terms of any third-party websites. Your use of third-party sites is at your own risk.
Termination
We reserve the right to suspend, restrict, or terminate access to the website at any time, without notice, for conduct that we believe violates these Terms & Conditions or is otherwise harmful to our interests or other users.
Governing Law
These Terms & Conditions and this Privacy Policy are governed by the laws of the State of North Carolina, without regard to its conflict of law principles.
Changes to Terms
We may update this Privacy Policy and these Terms & Conditions from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of those changes.
Contact Information
Elite Movement Physical Therapy & Personal Training
225 E 5th StWinston-Salem, NC 27101
Phone: (336) 462-9196
Email: elitemovementws@gmail.com
Website: https://www.elitemovementws.com/
Hours: Monday – Friday: 5:00 AM – 6:00 PM